I am not a well-traveled person, but I have been through a few airports. Obviously, the one I have been through the most is Memphis, now Fredrick W. Smith. The first time I saw that airport was as a Marine private flying in from LAX. I must admit, considering the size of the city, I was surprised at the size and the cleanliness of it, back in 1967. I found out later that it was relatively new and the one it replaced is now for general aviation. Since that day, I have gone through the airport more times than I can count. Unfortunately, I don’t think the airport has truly kept up. I wouldn’t count it as the best or worst. It might be better than average.
It’s been over a decade since I last traveled through LAX, yet it remains my gold standard for operational excellence and strategic planning. The airport processes an impressive volume of passengers and aircraft while maintaining a remarkable track record of avoiding negative publicity. What’s particularly impressive is their commitment to continuous upgrades that keep operations flowing seamlessly. That said, my experience is somewhat dated, so current conditions may well have evolved.
I’ve been through there about ten times without any issues or unexpected delays. They have a nice restaurant right in the center with a great view. The area has developed quite a bit, so the view has diminished somewhat over the years. But when I ate there, I enjoyed excellent food at a surprisingly reasonable price.
Chicago O’Hare is a hectic hub, as you might expect. One particular visit stood out as especially chaotic. I was scheduled to arrive from Memphis at 7 p.m., but severe weather caused significant delays. We circled overhead, waiting for clearance to land. Upon leaving the baggage claim 12:30 am, I found vehicles—primarily taxis and limousines—queued two-deep along the curb.
Still, I won’t call it the worst airport. It was the exception, not the rule. Besides, it features a smart design: you step virtually from the plane onto a train. (Or visa versa). If you know the city, that’s a major advantage. I haven’t seen that anywhere else. New York might offer it, but I only passed through New York on a connection. I’ll reserve judgment on that one. Besides, I don’t know which airport it was.
When connecting through DFW Airport, brace yourself for a challenging experience. On three separate occasions, I barely made my connections, coming dangerously close to missing my flights each time. The gates consistently closed just as I was boarding. This proves particularly problematic when transferring between domestic and international terminals.
Atlanta receives my lowest rating, primarily due to my personal experiences there. While I acknowledge that worse airports likely exist, I haven’t visited them to compare. Every time I’ve traveled through Atlanta, my plane has been positioned at one of the terminal’s furthest gates. Adding to the frustration, my luggage consistently arrived even later than I did. Thankfully, I no longer have occasion to fly into Atlanta.
