Encouraging Waste

If I want a large drink, why am I encouraged to order over twice the fries I want? Then, of course, I toss half the fries.

It is a mindset that is difficult, nearly impossible to overcome. I have tried many ways. I order them separately, with a small fry and large drink, and the response is, “Would you like the meal…?” I have even tried to tell them to charge me for the large combo and give me the small fries. Some agree and give me the huge fries instead. Then of course, half of them end up in the trash. I must admit, they are determined.

Tonight, I decided on a new strategy. I ordered one large meal, one sandwich, and a large drink. My logic was to share my fries with my wife. There would still be more than enough.

Not just once, not just twice, but the employee suggested the meal three times seemed indignant that I would actually want my food my way.

Communication often proves challenging, especially when nuanced preferences seem to conflict with standard procedures. Despite my repeated attempts to clarify my specific order—emphasizing that I want a large drink but not large fries—I encounter consistent misunderstandings. The service staff appears bewildered by my non-standard request, wearing expressions of confusion and handling my order with apparent reluctance. It feels as though my deviation from expected patterns disrupts their typical workflow, making what should be a simple transaction unexpectedly complicated.

From now on, I’ll confidently state my order with clarity and conviction. “I want large drinks and regular fries. This is straightforward, and I expect to be understood immediately.” If asked to repeat myself, I’ll simply walk away.

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